VACANCY               Review Officer – multiple posts

 SALARY/GRADE   £30,652 - £35,110 – B2


STATUS                  FULL TIME  

LOCATION             Hamilton

The Police Investigations and Review Commissioner is currently seeking to recruit Review Officers to join her team.

This is an exciting opportunity for enthusiastic, self-motivated individuals to work in a fast paced environment within a growing progressive organisation. 

The PIRC was established in 2013 and is responsible for carrying out independent investigations into incidents involving the police and independent reviews of the way the police handle complaints from the public.  

Our aim is to secure public confidence in policing in Scotland by supporting continuous improvement and promoting positive change. 

The successful candidates will support the Commissioner, Head of Reviews and Policy, and Senior Review Officers, in conducting reviews of the way in which policing bodies in Scotland handle complaints by a member of the public, seeking further information from the policing body and complainer as required. 

As a Review Officer you will be responsible for dealing with applications from members of the public who feel that their complaints have not been dealt with satisfactorily by the police. Reporting to a Senior Review Officer, you will have responsibility for preparing clear and concise complaint handling review (CHR) reports setting out the PIRC’s views on the police’s handling of complaints. You will be expected to deal efficiently with a significant and varied caseload and to adhere to strict timescales for the production of reports. 

The successful candidate will have proven experience in one of the following areas: 

  • legal work;
  • complex casework; or
  • complaint handling 

This experience would ideally have been gained while working in a similar regulatory function, however this is not essential. With an ability to communicate clearly and concisely, the successful candidate will have experience of collecting and analysing information, presenting evidence, reaching sound judgements and producing them in written form. The ability to self-manage workloads, meet demanding targets, and work efficiently and effectively in a team environment is also essential for the role. 

The successful candidates should hold a minimum of 3 Highers or equivalent and be able to evidence their abilities to meet the essential requirements for the post. We are keen to hear from candidates with previous experience in Criminal Law or Criminal Procedure, as well as individuals with audit or policy background. 

The PIRC offers excellent career prospects, competitive pension and benefits and operates flexible working arrangements. 

The position is based in Hamilton. The successful candidate must undergo vetting and Security Clearance (SC) prior to appointment. 

The PIRC is an equal opportunities employer and is committed to promoting a diverse workforce, with an emphasis on the PIRC values of integrity, impartiality and respect. We therefore encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who meets all of the selection criteria required for the post and considers themselves to be disabled.  

Important Information Regarding Interviews

In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all assessment and interviews must be conducted in a virtual/remote setting. In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual assessment/interview as well as a personal device of choice with an account registered to the 'Zoom' app by which you can undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview.

For information on this post please contact Ruth McCallum at

How to Apply 

The candidate information pack and application form are available below: 

Completed forms should be emailed to: 

The closing date for applications is midnight on 21 September 2020. 

Shortlisting will take place thereafter and successful applicants will be allocated an interview date.

Applicants who have not been contacted by us within 3 weeks of the closing date should assume they have been unsuccessful on this occasion. 

Only completed application forms will be considered

Please do not substitute your Curriculum Vitae for a completed form since this will not be considered.

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