Accessibility

This website is run by PIRC. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Zoom in up to 300% without the text spilling off the screen.
• Navigate most of the website using just a keyboard.
• Navigate most of the website using speech recognition software.
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
• We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

The majority of this website is fully accessible. However, we know some parts of this website are not fully accessible:

• Some publications are not written in plain English.
• Some older publications are in PDF format and are not accessible to everyone.

Feedback and contact information

If you need information on this website in a different format like large print, audio recording or Braille, please contact email enquiries@pirc.gov.scot or call 01698 542 900.

Other ways to contact us

If you are deaf, hard of hearing or speech impaired you can contact us by phone using Relay UK. Visit the Relay UK website to download the app.

You can contact us via the Contact Scotland BSL video relay service. Access the service online or register for the free app.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. Contact us if you find any problems not listed on this page or think we’re not meeting accessibility requirements.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

PIRC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

At the last test there were no areas of content found to be inaccessible to users of assistive technology.

We plan to ensure that information updates to the site are provided and laid out in an accessible manner for all users and that all information is available to sighted and screen reader users.

Content that’s not within the scope of the accessibility regulations

Some of our PDFs and Word documents are essential to providing our services.

When these PDFs are reviewed during normal business, we plan to either create accessible PDFs of these documents or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Contact us to request alternative formats

Contact us to request alternative formats.

Preparation of this accessibility statement

This statement was prepared in August 2023. It was last reviewed on 6 September 2023.

This website was last tested in August 2023. The test was carried out by UserVision.

The accessibility statement was prepared by testing a random sampling of pages which were representative of all available content types on the website. These pages were tested on a variety of internet browsers including Chrome, Safari and Firefox, and a variety of devices, including Macbook, Windows Parallels and iPhone. Testing was done against the WCAG 2.1 success criteria.