To carry out thorough and timely investigations of incidents involving the police
To carry out thorough and timely reviews of the way police handle complaints
To carry out our functions with a high level of efficiency, governance and accountability
We independently investigate incidents involving the police.
Find out more about this aspect of our work, including current investigations, published investigation reports (including information on what we can publish) and previous investigations.
Complaint Handling Reviews
We independently review the way in which police bodies operating in Scotland handle complaints made about them by members of the public.
Find out how to request a review of your complaint; what we do when you contact us about your complaint; and the possible outcomes of a complaint handling review.
Two reports find majority of complaints handled to reasonable standard
24 February 2020
Two Complaint Handling Review (CHR) reports have been published by the Review Team this week, finding the majority of complaints handled to a reasonable standard by Police Scotland.
Police not responsible for motorcycle crash in Aberdeen
12 February 2020
An independent investigation report has found police were not to blame for the injuries sustained by a disqualified motorcyclist who collided with a tree.
Review Team publishes two reports
11 February 2020
The Review Team has published two Complaint Handling Review (CHR) reports this week, with the majority of complaints handled to a reasonable standard by police.