To carry out thorough and timely investigations of incidents involving the police
To carry out thorough and timely reviews of the way police handle complaints
To carry out our functions with a high level of efficiency, governance and accountability
We independently investigate incidents involving the police.
Find out more about this aspect of our work, including current investigations, published investigation reports (including information on what we can publish) and previous investigations.
Complaint Handling Reviews
We independently review the way in which police bodies operating in Scotland handle complaints made about them by members of the public.
Find out how to request a review of your complaint; what we do when you contact us about your complaint; and the possible outcomes of a complaint handling review.
One Complaint Handling Review (CHR) published this week
10 August 2020
One CHR has been published by the Review Team this week, which reviewed Police Scotland’s handling of three complaints and found all were dealt with to a reasonable standard.
SIX Complaint Handling Review (CHR) reports published this week
04 August 2020
Six CHRs have been published by the Review Team this week, with just under half the complaints reasonably handled by police.
Police justified in discharging PAVA spray during arrest of woman acting violently
30 July 2020
An independent investigation report has found that police were justified in discharging PAVA spray during the arrest of a woman acting violently.