To carry out thorough and timely investigations of incidents involving the police
To carry out thorough and timely reviews of the way police handle complaints
To carry out our functions with a high level of efficiency, governance and accountability
We independently investigate incidents involving the police.
Find out more about this aspect of our work, including current investigations, published investigation reports (including information on what we can publish) and previous investigations.
Complaint Handling Reviews
We independently review the way in which police bodies operating in Scotland handle complaints made about them by members of the public.
Find out how to request a review of your complaint; what we do when you contact us about your complaint; and the possible outcomes of a complaint handling review.
PIRC investigation into woman’s death results in police reminding officers of procedures for dealing with missing person cases
08 November 2019
An investigation report has found that Police Scotland failed to categorise a 38-year-old woman as a missing person after concern was raised for her welfare.
She was later found unresponsive at her Ayrshire home and pronounced dead.
Review Team finds 81% of complaints handled to a reasonable standard
04 November 2019
In 11 Complaint Handling Reviews (CHRs) published by the Police Investigations & Review Commissioner (PIRC) today, Monday 4 November 2019, the Review Team found that 29 of 36 individual complaints were handled to a reasonable standard by Police Scotland.
Review Team makes three recommendations to Police Scotland in 2 complaint handling reviews published today
14 October 2019
In two complaint handling reviews published today, Monday 14 October 2019, the PIRC found that out of eight individual complaints reviewed, five were handled to a reasonable standard by Police Scotland.