We are the Police Investigations and Review Commissioner for Scotland. Our role is to independently investigate incidents involving the police and independently review the way the police handle complaints from the public.

"Our aim is to increase public confidence in the police by scrutinising their actions and ensuring lessons are learned to improve the standard of service given to the public."

Michelle Macleod, Commissioner

Find out about our response to the Coronavirus (COVID-19) pandemic and the best way to contact us at this time. Our offices are currently closed to the public.

 

 

IMPORTANT- Please be aware that we have been experiencing technical issues with our website from 1 May 2022 onwards. This may have caused your online Complaint Handling Review (CHR) application submission to fail. We apologise for any inconvenience this has caused.

NEXT STEPS - Anyone who has submitted an online Complaint Handling Review application form in the month of May 2022 should:

NEW APPLICATIONS - Until further notice, all new Complaint Handling Review applications should be now completed by downloading the PDF, send your completed form to Enquiries@pirc.gov.scot or post to PIRC

Please contact us directly if you require additional support on 01698 542900. We apologise for any inconvenience this has caused.

 

A public consultation regarding new legislation on the handling of complaints against the police is now live.

This includes recommendations to update the responsibilities of the PIRC through new powers and the strengthening of PIRC's current accountability and governance structures.

For more information, and to have your say, visit Police complaints, investigations and misconduct: a consultation on legislation - Scottish Government - Citizen Space

The consultation will run until 16 August 2022.

  • Our
    Priority

    To carry out thorough and timely investigations of incidents involving the police

  • Our
    Priority

    To carry out thorough and timely reviews of the way police handle complaints

  • Our
    Priority

    To carry out our functions with a high level of efficiency, governance and accountability

Independent Investigations

We independently investigate incidents involving policing bodies in Scotland. 

Find out more about this aspect of our work, including current investigations, published investigation reports (including information on what we can publish) and previous investigations.

More about investigations

Complaint Handling Reviews

We independently review the way in which policing bodies in Scotland handle complaints made about them by members of the public. 

Find out how to request a review of your complaint; what we do when you contact us about your complaint; and the possible outcomes of a complaint handling review.  

About Complaint Handling Reviews

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