As serving police officers or civilian members of police staff you can find information about what may happen if PIRC needs to contact you, or if you are involved with a PIRC investigation or Complaint Handling Review (CHR).
What you should know about the PIRC
If we need to talk to you in relation to a PIRC investigation or Complaint Handling Review (CHR), our frequently asked questions will help you learn more.
Learning Point
The Commissioner regularly issues a best practice bulletin for policing bodies called Learning Point. The aim is to support further learning from the recommendations made by our Review and Investigation teams and to encourage improvements to the service being delivered to the public.
Best practice
The Commissioner's Statutory Guidance for handling complaints about the police in Scotland, sets out minimum standards for the way that policing bodies should respond to complaints from the public. Bringing greater transparency, accountability and an increased focus on improvement.
PIRC audits
We ensure that all policing bodies in Scotland have efficient and effective procedures for complaint handling that are suitably independent and adhere to the principle of continuous improvement.
We achieve this by auditing their complaint handling procedures.