Complaint Handling Reviews

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Report - Police Scotland - PIRC/00629/20

04 May 2022
Content

The Complaints

The complaints in this case arose when Police Scotland contacted the applicant in relation to reports about alleged offences for which the applicant was the suspect.

We have reviewed the handling of four complaints, namely that:

  1. on 11 January 2019 an officer spoke to the applicant using a rude manner and tone during a phone call;

  2. the same officer later denied giving the applicant a verbal warning during the call, which the applicant viewed as dishonest;

  3. on 11 January 2019, the same officer did not act impartially when he issued the applicant with a recorded police warning;

  4. on 19 January 2019, an officer did not act impartially in connection with the matter for which the applicant was charged.

Police Scotland’s Decision

Police Scotland did not uphold any of the applicant’s complaints.

Our Findings

We have found that Police Scotland handled all of the applicant’s complaints to a reasonable standard.

Police Bodies : Police Scotland

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