Complaint Handling Reviews

The Complaints

We have reviewed the handling of three complaints, namely that:

1. officers lied to the applicant about what a witness saw, to get him to say that he had been driving his vehicle on 12 June 2020;
2. officers used undue pressure to get the applicant to admit that he had been driving his vehicle on 12 June 2020; and
3. officers did not attempt to interview the applicant’s grandson in respect of him potentially driving the applicant’s vehicle on 12 June 2020, which was a line of enquiry. 
    

Police Scotland’s Decision

Police Scotland did not uphold any of the applicant’s complaints.

Our Findings

We have found that Police Scotland handled complaint 1 to a reasonable standard, but not so complaints 2 and 3.

We have made two recommendations to address the shortcomings in Police Scotland’s handling of complaints 2 and 3.

Our recommendations should be implemented by Police Scotland within two months of the date of this report.

Police Bodies : Police Scotland