Complaint Handling Reviews

The Complaints

The complaints in this case arose after the applicant was involved in a road traffic collision.

We have reviewed the handling of three complaints, namely that: 

1. On 2 May 2022, an officer failed to inform the applicant of the charges against him;
2. On the same date, an officer reported the applicant for crimes he did not commit; and
3. Police Scotland took 5 months to conduct enquiries and contact the applicant about the case.

Police Scotland's Decision

Police Scotland did not uphold any of the applicant’s complaints.

Our Findings

We have found that Police Scotland handled the applicant’s complaints to a reasonable standard. 

Police Bodies: Police Scotland