Complaint Handling Reviews

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Report - Police Scotland - PIRC/00483/2

04 Feb 2022

The Complaint

The complaint in this case arose after the applicant reported to Police Scotland that he had received an abusive Christmas card.

We have reviewed the handling of a single complaint, namely:

  • that Police Scotland failed to carry out sufficient investigation into the applicant’s report of an abusive Christmas card being sent to his address

Police Scotland’s Decision

Police Scotland did not uphold the applicant’s complaint.

Our Findings

We have found that Police Scotland handled the applicant’s complaint to a reasonable standard.

Police Bodies : Police Scotland

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