Complaint Handling Reviews

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Report – Police Scotland – PIRC/00477/21

06 Sep 2022
Content

The Complaints

We have reviewed the handling of a single complaint, namely that:

on 15 September 2020, whilst being held in police custody, the applicant was left in his cell without clothes or a blanket for 6 hours, which caused him to feel intimidated and embarrassed. 

Police Scotland’s Decision

Police Scotland did not uphold the applicant’s complaint.

Our Findings

We have found that Police Scotland did not handle the applicant’s complaint to a reasonable standard.

We have made a single recommendation requesting that Police Scotland re-assess the complaint and provide the applicant with a further response.

Our recommendation should be implemented by Police Scotland within two months of the date of this report.

Outcome

Police Scotland implemented the recommendation made in our CHR report on this case. In doing so, they carried out further enquiries into the complaint and provided the applicant with a detailed further response, which clearly outlined why the complaint was now upheld.

Police Bodies : Police Scotland

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