Complaint Handling Reviews

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Report – Police Scotland – PIRC/00324/22

24 Jan 2023
Content

The Complaints

The complaints in this case arose after the applicant was charged with breaching a Non-harassment Order.  We have reviewed the handling of three complaints, namely that:

  1. an officer charged the applicant with an offence without grounds to do so
  2. Police Scotland failed to conduct a full and proper investigation into the actions of two named individuals, which led to the applicant being charged; and
  3. between 14 February 2022 and 24 August 2022, officers failed to provide the applicant with any update in respect of the concern she highlighted in an email to a named officer on 14 February 2022 


Police Scotland’s Decision

Police Scotland did not uphold complaints one and two and upheld complaint three.

 

Our Findings

We have found that Police Scotland handled all of the applicant’s complaints to a reasonable standard .

No further action is required of Police Scotland in relation to the complaints considered in this review.

Police Bodies : Police Scotland

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