Complaint Handling Reviews

The Complaints

The complaints in this case arose when police officers forced entry to and searched the applicant’s home. We have reviewed the handling of three complaints, namely that:

1. Police officers forced entry to the applicant’s home address without justification causing extensive damage to the door and surrounding frame;
2. Following forced entry, plain clothed officers within the applicant’s property failed to identify themselves as police officers; and
3. Police officers failed to carry out a full and thorough search of the applicant’s property, failing to search loft space, a shed and a motor vehicle. 

Police Scotland’s Decision

Police Scotland did not uphold any of the applicant’s complaints.

Our Findings

We have found that Police Scotland handled the applicant’s complaints to a reasonable standard.

Police Bodies : Police Scotland