Complaint Handling Reviews

The Complaints

We have reviewed the handling of two complaints, namely that:

1. Whilst carrying out enquiries into an incident that was reported on 25 July 2021, officers did not obtain relevant witness statements; and,
2. Regarding the same incident, doorbell footage at a neighbouring property, where an off-duty police officer resides, was not obtained. 

Police Scotland’s Decision

Police Scotland upheld complaint 2, but did not uphold complaint 1.  

Our Findings

We have found that Police Scotland handled both of the applicant’s complaints to a reasonable standard.

No further action is required in this connection.

Police Bodies : Police Scotland