Complaint Handling Reviews

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Report - Police Scotland - PIRC/00247/21

04 May 2022
Content

The Complaints

The complaints in this case arose following attendance by police officers at the applicant’s home address on two occasions following (i) a disagreement between the applicant and his neighbour over music being played which resulted in the applicant’s arrest and (ii) concerns about the applicant’s health and welfare.

We have reviewed the handling of three complaints, namely that:

  1. On 19 February 2021, the applicant was handcuffed to the rear and on complaining that handcuffs were too tight felt them being tightened;

  2. When the applicant was arrested on 19 February 2021, officers failed to allow him to get properly dressed, collect his medication, wallet and phone; and

  3. Between 18 February 2021 and 25 February 2021, officers removed a piece of wood and an aluminium pole from the applicant’s home address with no lawful reason.

Police Scotland’s Decision

Police Scotland upheld complaint 3 but did not uphold complaints 1 and 2.

Our Findings

We have found that Police Scotland handled all of the applicant’s complaints to a reasonable standard. Despite this, we have made a single recommendation. The recommendation is in respect of no apology having been provided to the applicant, despite his complaint being upheld.

Our recommendation should be implemented by Police Scotland within two months of the date of this report.

Police Bodies : Police Scotland

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