Complaint Handling Reviews

The Complaints

We have reviewed the handling of four complaints, namely that:

1. an officer harassed the applicant by constantly phoning him;
2. the same officer threatened the applicant by telling him to stay away from a particular place;
3. the same officer did not provide the applicant with a sufficient explanation as to why he should stay away from a particular place; and
4. the same officer discriminated against the applicant. 

Police Scotland’s Decision

Police Scotland upheld complaint 2, but did not uphold complaints 1, 3 and 4.

Our Findings

We have found that Police Scotland handled all of the applicant’s complaints to a reasonable standard.

Police Bodies : Police Scotland