Complaint Handling Reviews

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Report - Police Scotland - PIRC/00030/21

06 Apr 2022
Content

The Complaints

The complaints in this case arose when the applicant reported to Police Scotland the alleged assault of a prisoner by an on-duty prison officer, and subsequent threatening behaviour by the same prison officer towards the applicant.
We have reviewed the handling of three complaints, namely that:

  1. Police Scotland failed to obtain a statement from the applicant in relation to an assault that he witnessed and reported;

  2. Police Scotland failed to obtain a statement from the applicant in relation to his report that a prison officer threatened him “to not get involved”; and

  3. Police Scotland did not adequately review the Scottish Prison Service ‘use of force’ guidelines in relation to the applicant’s report of assault.

Police Scotland’s Decision

Police Scotland upheld complaint 2 but did not uphold complaints 1 and 3.

Our Findings

We have found that Police Scotland handled complaints 2 and 3 to a reasonable standard but not so complaint 1.

Consequently, we have made a recommendation to address the shortcomings in Police Scotland’s handling of complaint 1.  In summary, we have recommended that Police Scotland provides the applicant with a further response to this complaint.

Our recommendation should be completed by Police Scotland within two months of the date of this report.

Police Bodies : Police Scotland

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