For general enquiries, to ensure the quickest response to your query, in the first instance please email email@example.com
You can also contact us by post:
Police Investigations & Review Commissioner
Hamilton House, Hamilton Business Park
If your enquiry is urgent or you are unable to contact us by email or post, please telephone 01698 542 900.
Our standard office hours are Monday to Friday, 9am – 4.45pm
IMPORTANT- Please be aware that we have been experiencing technical issues with our website from 1 May 2022 onwards. This may have caused your online Complaint Handling Review (CHR) application submission to fail. We apologise for any inconvenience this has caused.
NEXT STEPS - Anyone who has submitted an online Complaint Handling Review application form in the month of May 2022 should:
NEW APPLICATIONS - Until further notice, all new Complaint Handling Review applications should be now completed by downloading the PDF, send your completed form to Enquiries@pirc.gov.scot or post to PIRC.
Please contact us directly if you require additional support on 01698 542900. We apologise for any inconvenience this has caused.
The PIRC has designated Information Officer and Data Protection Officers. If you have concerns about the way we deal with your data please contact us on firstname.lastname@example.org.
You can also find out more about our role, services and what to expect from us from our information leaflets.
We are always seeking to improve our services and would like to hear your feedback.
We hope that your experience of dealing with the PIRC was a positive one. However, whether your experience was positive or negative, we want to hear from you.
If you would like to provide feedback or make a formal complaint to the PIRC, you can find useful information about how to do so below, as well as our contact details.Find out more
If you have a complaint about a policing body in Scotland, you must first make your complaint to the body concerned to allow them the opportunity to resolve your concerns.
Find contact details for policing bodies operating in Scotland below.