Contact us
- Hamilton House
- Hamilton Business Park
- Caird Park
- Hamilton
- ML3 0QA
- enquiries@pirc.gov.scot
- Main switchboard: 01698 542900
Our telephone lines are open from 9am to 4.45pm, Monday to Friday.
We can be contacted at the details at the top of this page. Alternatively, or for any queries outwith business hours, please use our online form below.
We carry out our business in line with our Standards of Service. If you are dissatisfied with our service, you can find out how to make a complaint about the PIRC here.
You can also find out more about our role, services and what to expect from us from our information leaflets.
Complaints about the PIRC
The PIRC is committed to providing high-quality customer services. We value complaints and consider whether lessons can be learned to improve our services.
If something goes wrong or you are dissatisfied with our services, please tell us. This section describes our complaints procedure and how to make a complaint. It also tells you about our Standards of Service and what you can expect from us.
You can also download this information in our leaflet, A guide to complaints about the PIRC. A large print version is also available. View all PIRC information leaflets here.
Find out moreContact details for police organisations
The PIRC can review complaints about a number of police organisations operating in Scotland. If you have a complaint about a police body in Scotland, you must first make your complaint to the body concerned to allow them the opportunity to resolve your concerns.
Find contact details for police bodies operating in Scotland in this section.
Find out more