Our standard office hours are Monday to Friday 9am-4.45pm.
You can also find out more about our role, services and what to expect from us from our information leaflets.
We value complaints and consider whether lessons can be learned to improve our services.
If something goes wrong or you are dissatisfied with our services, please tell us. This section describes our complaints procedure and how to make a complaint. It also tells you about our Standards of Service and what you can expect from us.Find out more
If you have a complaint about a policing body in Scotland, you must first make your complaint to the body concerned to allow them the opportunity to resolve your concerns.
Find contact details for policing bodies operating in Scotland below.