Complaint Handling Reviews

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Report - Police Scotland - PIRC/00847/24

18 Mar 2025
Content

The Complaints

The complaint in this case arose from the applicant’s concerns about vehicles speeding in his local area. We have reviewed the handling of a single complaint, namely that: 

  1. on 28 October 2024 a police van sped through a 20 mph zone, with no blue lights or siren activated.

Police Scotland's Decision

Police Scotland did not uphold the applicant’s complaint. 

Our Findings

We have found that Police Scotland did not handle the complaint to a reasonable standard. 

Consequently, we have made a recommendation to address the shortcomings in Police Scotland’s handling of the complaint. In summary, we have recommended that Police Scotland carry out any further necessary and proportionate enquiry and provide the applicant with a further response to the complaint.

Our recommendation should be implemented by Police Scotland within two months of the date of this report.

Police Bodies: Police Scotland

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