Complaint Handling Reviews

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Report – Police Scotland – PIRC/00553/25

02 Dec 2025
Content

The Complaints

The complaints in this case arose after the applicant reported to the police that their friend was missing. We have reviewed the handling of two complaints, namely that: 

  1. Police Scotland failed to investigate the disappearance of the applicant’s friend as a missing person, when the matter was reported on 8 February 2024, and 

  2. The applicant is dissatisfied with Police Scotland’s response to the disappearance of their friend, when the matter was reported on 8 February 2024.

Police Scotland's Decision

Police Scotland did not uphold either of the applicant’s complaints. 

Our Findings

We have found that Police Scotland handled both complaints to a reasonable standard.

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