Report – Police Scotland – PIRC/0004/25
The Complaints
The complaint in this case arose after the applicant reported the theft of a large sum of money from his home.
We have reviewed the handling of one complaint:
the applicant is dissatisfied that he was informed that a warrant cannot be granted for cash.
Police Scotland's Decision
Police Scotland did not uphold the applicant’s complaint.
Our Findings
We have found that Police Scotland did not handle the applicant’s complaint to a reasonable standard.
We have made a recommendation and identified a learning point to address the shortcomings in Police Scotland’s handling of the complaint. In summary, we have recommended that Police Scotland carry out any necessary, further enquiries and issue the applicant with a fresh response, which clearly explains the determination reached. Our learning point is in relation to the Complaint about the Police Standard Operating Procedure.
Our recommendation and learning point should be implemented by Police Scotland within two months of the date of this report.
Police Bodies: Police Scotland