The Review Team has published two Complaint Handling Review (CHR) reports this week, with the majority of complaints handled to a reasonable standard by police.

In PIRC/00025/19 the complaints arose following a road traffic collision involving the applicant, his daughter and another driver.

We found that Police Scotland handled all four complaints appropriately.

In PIRC/00598/18 the complaints arose from the applicant's arrest and subsequent time in custody.

Of the five complaints, we concluded that three were handled to a reasonable standard.

We have made three recommendations to address the shortcomings in the handling of the other complaints, and we have identified a learning point for police.

Our recommendations and learning point should be implemented within two months of the date of this report.