In PIRC/00025/19 the complaints arose following a road traffic collision involving the applicant, his daughter and another driver.
We found that Police Scotland handled all four complaints appropriately.
In PIRC/00598/18 the complaints arose from the applicant's arrest and subsequent time in custody.
Of the five complaints, we concluded that three were handled to a reasonable standard.
We have made three recommendations to address the shortcomings in the handling of the other complaints, and we have identified a learning point for police.
Our recommendations and learning point should be implemented within two months of the date of this report.