VACANCY:  Administrator (Review Team)

SALARY:  £23,344 - £24,909 (STAFF WILL BE APPOINTED ON POINT 1 OF SCALE- £23,344)

STATUS:  Full Time, Permanent

LOCATION:  Hamilton (Due to COVID-19, home working provisions are in place)

HOURS OF WORK:  Full Time (37 hours)

The Police Investigations and Review Commissioner is currently seeking to recruit an Administrator to join her team.

This is an exciting opportunity for enthusiastic, self-motivated individuals to work in a fast paced environment with a growing, progressive organisation.

The PIRC was established in 2013 and is responsible for carrying out independent investigations into incidents involving the police and independent reviews of the way the police handle complaints from the public.

Our aim is to secure public confidence in policing in Scotland by supporting continuous improvement and promoting positive change.

The successful candidate will provide support to the Review Team by performing a variety of tasks requiring excellent administrative and organisational skills, attention to detail, and the ability to professionally handle difficult calls and correspondence. There may also be a requirement to occasionally cover other admin functions within PIRC.

The successful candidate will have proven experience in the following areas (see candidate information pack for full details):

  • Dealing with telephone and email enquiries which are often challenging, complex and difficult in nature;
  • Maintaining filing systems, organising and storing paperwork, documents and computer-based information, in accordance with our records management policy and ensure that data security is maintained at all times; and
  • Processing data and maintaining databases.

This experience would ideally have been gained while working in a similar regulatory function, however this is not essential. With an ability to communicate clearly and concisely, the successful candidate will have experience of working effectively with internal and external stakeholders, and of performing general administrative duties to a consistently high standard. The ability to self-manage your own workload, deliver within strict timescales in accordance with PIRC service standards, and work effectively in a team environment is also essential for the role.

The successful candidate require as a minimum Higher English (C or above) and three Standard Grades at C or above (or equivalent) and be able to evidence their abilities to meet the essential requirements for the post.

The PIRC offers excellent career prospects, competitive pension and benefits and operates flexible working arrangements.

The position is based in Hamilton and the successful candidate must undergo vetting and Security Clearance (SC) prior to appointment.

The PIRC is an equal opportunities employer and is committed to promoting a diverse workforce, with an emphasis on the PIRC values of integrity, impartiality and respect.

We therefore encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who meets all of the selection criteria required for the post and considers themselves to be disabled.

Important Information Regarding Interviews

In recognition of the Scottish Government's ongoing measures and guidance in its response to COVID-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all assessment and interviews must be conducted in a virtual/remote setting. In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual assessment/interview as well as a personal device of choice with an account registered to the 'Zoom' app by which you can undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview.

For information on this post please contact Ruth McCallum at or call on 07342 080256.

The closing date for applications is midnight on 18 October 2020.  Applications should be emailed to

The shortlisting and assessment process will take place thereafter.

Applicants who have not been contacted by us within 3 weeks of the closing date should assume they have been unsuccessful on this occasion.

Only completed application forms will be considered. Please do not substitute your Curriculum Vitae for a completed form since this will not be considered.  

Full details can be found on the candidate information pack below. If you need the information provided in a more accessible format please contact the details above.

Candidate Information Pack

Application Form

Equal Opportunities Form

Privacy Notice


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