We publish as much information as we can about the work that we do. 

Here, you can find various documents and records relating to our investigations, Complaint Handling Reviews, publications, audits and business documents, such as our strategic and business plans, annual reports and policies. 

If you are looking for a specific document please select from the filters below and click 'filter results'.

  • 28 October 2022 | Our Business

    FOISA Response No. 807 - Complaints statistics

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “Please provide me with the following information for the time period commencing 1 April 2013 through to 19 August 2022:

    1) The total number of complaints made to PIRC for each year within the time period specified above.
    2) The total number of complaints made to PIRC that have proceeded to the Complaints Handling Review Stage for each year within the time period specified above.
    3) The total number of complaints made to PIRC that have proceeded to the Complaints Handling Review Stage and which have resulted in a recommendation being issued to the policing body for each year within the time period specified above.
    4) The total number of complaints made to PIRC that have proceeded to the Complaints Handling Review Stage and which have resulted in a reconsideration direction being issued to the policing body for each year within the time period specified above.
    5) The total number of complaints made to PIRC that have proceeded to the Complaints Handling Review Stage and which have resulted in a learning point being issued to the policing body for each year within the time period specified above.”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    I can confirm that we hold this information. Please find the requested information in the attached table.

     

    2013-14

    2014-15

    2015-16

    2016-17

    2017-18

    2018-19

    2019-20

    2020-21

    2021-22

    2022 to 19/08/22

    number of applications received

    292

    281

    310

    312

    291

    258

    279

    270

    271

    77

    number of CHRs issued

    178

    277

    230

    270

    188

    137

    242

    233

    212

    70

    number of complaints resulting in a recommendation

    117

    186

    147

    174

    112

    81

    136

    123

    124

    37

    number of complaints resulting in a reconsideration direction

    0

    1

    3

    5

    23

    22

    24

    11

    10

    1

    number of complaints resulting in a learning point

    9

    5

    14

    20

    36

    40

    54

    42

    73

    16

     

     

  • 28 October 2022 | Our Business

    FOISA Response No. 797 - Cases referred by HM Revenue and Customs

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “1. Since September 2018, how many cases of suicide have been referred by HM Revenue and Customs to the PIRC?

    2. Since September 2018, how many cases of attempted suicide have been referred by HM Revenue and Customs to the PIRC?

    3. Since September 2018, how many cases of suicide referred by HM Revenue and Customs to the PIRC have resulted in action, or any type of other decision against HMRC?

    4. Since September 2018, how many cases of attempted suicide referred by HM Revenue and Customs to the PIRC have resulted in action, or any type of other decision against HMRC?

    5. For all those numbers provided above to questions 1-4, please provide details of any which have been linked in any way to the loan charge and/or disguised remuneration.”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    Only one case has been referred to the PIRC by HM Revenue and Customs since September 2018 that meets any of the criteria listed, under point 2 of your request. This case did not proceed to investigation due to a lack of engagement from the subject.

     

  • 28 October 2022 | Our Business

    FOISA Response No. 790 - data protection and privacy policy

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “A fully copy of the organisations data protection and privacy policy”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    We consider our Data Protection Policy to be of relevance to the public, and therefore we make this available on our web site. This can be viewed by clicking this link.

    Should the link prove not be accessible to you, then select the “Publications” section on our web site, pirc.scot, followed by “Our Business” and choose “Policies and Procedures” from the drop down list.

    We are currently revising this document and hope to have this approved at our next Senior Management Team meeting, after which time we will replace the version on the web site.

    Our privacy notices are also available on the web site, and this link will take you directly to these, or select the “Privacy & Cookies” link at the bottom of the main page.

  • 28 October 2022 | Our Business

    FOISA Response No. 785 - cost of investigation

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “please provide details of costs for the Pirc investigation into the circumstances that led to the death of Amber Gibson on November 28 in Hamilton last year

    Can these figures be broken down to show what the money was spent on”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    The costs directly relating to this investigation up to your date of enquiry have been £15,073.96. These costs are broken down as follows:

    Staffing Costs

     £      14,271.25

    Staff Expenses (including accommodation)

     £               0.00

    Transport Costs

     £             84.90

       

    SUB TOTAL

     £      14,356.15

    Management/overhead costs

     £           717.81

       

    TOTAL INVESTIGATION COSTS

     £      15,073.96

     

  • 28 October 2022 | Our Business

    FOISA Response No. 782 - political affiliation of board members / cost of media

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “What information is held on the political affiliation of board members and senior staff within your organisation

    The current annual cost of press and media for your organisation, and the total number of personnel employed to handle press and media for your organisation

    What guidelines have been issued to your organisation by the Scottish Government on press releases and media”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    What information is held on the political affiliation of board members and senior staff within your organisation
    We compile and publish a Register of Interests detailing a number of criteria in relation to senior members of our staff. This can be viewed on our web site, using this link.

    The PIRC do not have a Board of Directors, but an Audit and Accountability Committee instead, and do not record this information for members of the committee.

    The current annual cost of press and media for your organisation, and the total number of personnel employed to handle press and media for your organisation
    We currently employ two members of staff to manage all press and media activities. The salary costs for these are £100k to £105k per annum. However the remit for these employees is far wider than just media and press, as they have a range of other job tasks assigned such as digital media and internal communications. In addition there are other costs involved in providing this service, such as £11.8k per annum for subscriptions.

    What guidelines have been issued to your organisation by the Scottish Government on press releases and media?
    The PIRC is an independent organisation, receiving funding from the Scottish Government. We handle our own media and press, however adopt good practice which may be identified by the Scottish Government.

     

  • 28 October 2022 | Our Business

    FOISA Response No. 780 - complaint timescale

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “please advise me what your timelines are. You should consider this a FOI request for all documentation regarding your Complaints handling process”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    We aim to complete the review process as quickly as possible. However, as each case is different the time taken to review it will vary depending on factors such as the complexity of the complaint or the volume of information we receive from you and the policing body involved. We aim to complete at least 80% of our cases within 4 months from receipt of the application. This timescale does not include any period of time that we are awaiting information to be provided by the police or the applicants.

  • 28 October 2022 | Our Business

    FOISA Response No. 779 - turnover and absence rates

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “sickness absence percentages, turnover and headcount for 2018-19 (pre covid)?”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    Staff Turnover
    Our recorded staff turnover for 2018-19 was 0.9%.

    Please note that it was a different method to calculate staff turnover for this reporting period than in later years. For this period the method involved averaging the monthly turnover rather than adding it together. On advice from the Scottish Government statistics department, this method was adapted to dividing the number of employees who left by the average number of employees for that same period.

    Sickness Absence
    For the year 2018-19 our sickness absence was 2.3% for long term absences, and 1.7% for short term sickness rates.

    Employee Numbers
    We had 56 staff at 1 April 2018, and 75 employees on 31 March 2019, leading to an average of 65.5 people.

     

  • 28 October 2022 | Our Business

    FOISA Response No. 777 - turnover and absence rates

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “benchmarking information for 21/22 for the following:
    Turnover
    Absence – short, medium and long term.”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    Staff Turnover
    Our recorded staff turnover for 2021-22 was 13.53%.

    Sickness Absence
    For the year 2021-22 our sickness absence was 2.8% for long term absences, and 1.6% for short term sickness rates.

     

  • 28 October 2022 | Our Business

    FOISA Response No. 776 - PIRC staff numbers

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “How many staff are employed by your organisation please?
    How many work in the office full-time?
    How many work at home full-time?
    How many have a hybrid arrangement of work in the office and at home?
    Of the hybrid workers how many spend more than 50 per cent of their time working at home?”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    How many staff are employed by your organisation please?
    We currently have 88 staff.
    How many work in the office full-time?
    No staff work in the office full time.
    How many work at home full-time?
    No staff work at home full time.
    How many have a hybrid arrangement of work in the office and at home?
    All staff are working in a hybrid arrangement which includes a mix of home and office working.
    Of the hybrid workers how many spend more than 50 per cent of their time working at home?
    I can confirm we do not hold this information. Staff are able to adjust their days/hours in the office each week depending on needs. Some prefer to be in the office more than required which we accommodate.

     

  • 28 October 2022 | Our Business

    FOISA Response No. 774 - firearms incidents referred to PIRC

    Where relevant, we publish our responses to Freedom of Information requests under the Freedom of Information (Scotland) Act 2002 (FOISA).

    This response addressed the following query:

    “1) How many firearms incidents were referred to the Police Investigation and Review Commissioner during 2020?
    2) How many firearms incidents were referred to the Police Investigation and Review Commissioner during 2019?
    3) How many firearms incidents were referred to the Police Investigation and Review Commissioner during 2018?
    4) How many cases of firearms incidents referred to the Commissioner found fault with the police during 2020?
    5) How many cases of firearms incidents referred to the Commissioner found fault with the police during 2019?
    6) How many cases of firearms incidents referred to the Commissioner found fault with the police during 2018?
    7) How many cases of firearms incidents were referred to the Commissioner from Highland Constabulary or from within the geographical area known as the Highlands of Scotland during 2020?”

    The PIRC has considered this as a request under the Freedom of Information (Scotland) Act 2002 (“FOISA”). An application for information held by public authorities under section 1 of FOISA requires that a public authority release all information held, subject to any applicable exemptions.

    Our statistics are compiled on an operational year basis, 1 April to 31 March. I can therefore provide this information for these years as follows:

    ALL Police Scotland Firearm Referrals

     

    2017-2018

    2018-2019

    2019-2020

    2020-2021

    Firearms referrals

    All referrals

     

     

     

     

    Firearms (conventional)

    46

    66

    77

    92

    CS/PAVA spray

    271

    260

    244

    259

    Taser/other

    3

    34

    23

    59

    TOTAL

    320

    350

    344

    410

    N Division Only – Previously known as Highlands and Islands

     

    2019-2020

    2020-2021

    Firearms referrals

    All referrals

     

     

    Firearms (conventional)

    3

    4

    CS/PAVA spray

    29

    29

    Taser/other

    0

    5

    TOTAL

    32

    38

     

    For queries 4 to 6, our role is to examine matters, decide whether the police actions were proportionate and necessary and produce findings and recommendations to address any issues identified. It is not to find fault but to ensure ‘learning and improvement’. In some instances, the Crown Office and Procurator Fiscal Service (COPFS) may direct us to investigate incidents and our reports and sent to them.

    It may also assist to explain that in Scotland, where the police discharge a conventional firearm or point a conventional firearm at a person, such incidents must be referred to PIRC. Taser is classed as a firearm, where an officer discharges a Taser at a person, these incidents must be referred to PIRC. CS/PAVA spray is also classified as a firearm under the Firearms Act 1968, consequently if an officer discharges CS/PAVA, such incidents must also be referred to PIRC.