29 June 2022 | For Police
Statutory Guidance June 2022
Revised statutory guidance for handling complaints about the police in Scotland has been issued by the PIRC.
The statutory guidance sets out the guiding principles of effective and efficient complaint handling arrangements, provides practical advice to police complaint handlers and encourages policing bodies to utilise the complaints process to raise standards, improve service delivery and increase public confidence.
The central theme of the revised guidance is to remind all policing bodies, operating in Scotland, of their general (and Scotland specific) Public Sector Equality duties, in terms of section 149 of the Equality Act 2010.Download