07 October 2019 | Complaint Reviews
Report - Police Scotland PIRC/00509/18
The Police Investigations & Review Commissioner (PIRC) reviews the way in which policing bodies handle complaints made about them. Our role is not to investigate the circumstances which led to the complaint but to review how the complaint itself was handled.
The complaints in this case arose after the applicant was arrested on suspicion of stalking his ex-partner. We have reviewed the handling of six complaints, namely that:
- an officer was rude in her demeanour;
- the officer used her personal mobile phone to text the applicant’s ex-partner;
- the officer said "I know you have done it and I’m gonna f**k you over" to the applicant;
- the officer asked personal questions about the applicant’s immigration status;
- the officer formed a friendship with the applicant’s ex-partner; and
- the officer challenged the applicant’s decision to obtain a lawyer.
Police Scotland’s Decision
Police Scotland upheld complaint 2 but did not uphold complaints 1, 3, 4, 5 and 6.
We have found that Police Scotland handled complaints 2 and 5 to a reasonable standard but not so complaints 1, 3, 4 and 6.
We have made four recommendations to address shortcomings in Police Scotland’s handling of the complaints. In summary, we have recommended that further enquiries be carried out and a further response sent to the applicant. We have also identified a learning point for the police.
We expect our recommendations to be implemented by Police Scotland within two months of the date of this report.
Police Bodies : Police ScotlandDownload