01 February 2021 | Complaint Reviews
Report - Police Scotland PIRC/00027/20
Our role is to review the way in which policing bodies handle complaints made about them. It is not to investigate the circumstances which led to the complaint or uphold allegations made. When carrying out a Complaint Handling Review (CHR) we consider a number of factors, including whether police carried out sufficient enquiries; their response was supported by the material information available and whether the police response was adequately reasoned.
See an ‘Executive Summary’ of the relevant CHR below. To comply with UK Government accessibility regulations we no longer publish documents in PDF form, so it’s currently not feasible for us to publish a full copy of the report.
The complaints in this case arose following the applicant’s interactions with Police Scotland in respect of domestic abuse allegations. We have reviewed the handling of three complaints, namely that:
- the applicant was discriminated against by two officers due to his gender;
- the applicant was discriminated against by two officers due to a perceived mental health condition; and
- despite the applicant providing two officers with documentary evidence and wishing to record a counter-allegation for domestic abuse, this was not recorded.
Police Scotland’s Decision
Police Scotland did not uphold any of the applicant’s complaints.
We have found that Police Scotland handled complaint 2 to a reasonable standard but not so complaints 1 and 3.
Consequently, we have made three recommendations to address the shortcomings in Police Scotland’s handling of the complaints. In summary, we have recommended in respect of complaint 1 that the police conduct further enquiry and thereafter assess the evidence available in order to establish whether the applicant was likely discriminated against due to his gender. In relation to complaint 2, we have recommended that an apology be given to the applicant for inaccurate wording used on a police database. Regarding complaint 3, we have recommended that the police reassess the evidence available in light of our observations and send a fresh response to the applicant.
Our recommendations should be implemented by Police Scotland within two months of the date of this report.
Police Bodies : Police Scotland