29 July 2019 | Complaint Reviews
Report - Police Scotland PIRC/00506/18
The Police Investigations & Review Commissioner (PIRC) reviews the way in which policing bodies handle complaints made about them. Our role is not to investigate the circumstances which led to the complaint but to review how the complaint itself was handled.
The complaints in this case arose after officers attended at the applicant’s daughter’s address. We have reviewed the handling of two complaints, namely that:
- Police Scotland shared information with other agencies regarding ‘toys’ being in the applicant’s garden, which the applicant states is a fabrication; and
- As a result of this information being shared, the applicant’s daughter was visited by an officer who was uncivil to her.
Police Scotland’s Decision
Police Scotland did not uphold either of the applicant’s complaints.
We have found that Police Scotland handled complaint 1 to a reasonable standard, but not so complaint 2.
We have made a recommendation to address the shortcomings in Police Scotland’s handling of each of the complaints. In summary, we recommend that complaint 2 is accurately recorded in light of the observations made in this report. A further response should then be sent to the applicant.
We expect our recommendation to be implemented by Police Scotland within two months of the date of this report.
Police Bodies : Police ScotlandDownload