23 March 2020 | Complaint Reviews
Report - Police Scotland PIRC/00396/19
Our role is to review the way in which policing bodies handle complaints made about them. It is not to investigate the circumstances which led to the complaint or uphold allegations made. When carrying out a Complaint Handling Review (CHR) we consider a number of factors, including whether police carried out sufficient enquiries; their response was supported by the material information available and whether the police response was adequately reasoned.
The complaints in this case arose after the applicant contacted Police Scotland seeking advice about
her ex-husband, who is a serving police officer.
We have reviewed the handling of two complaints, namely that:
1. The applicant was informed that there would be no repercussions following her contact with
the police on 16 October 2017 when in fact a record was created; and
2. The applicant was dissatisfied that her ex-husband was made aware of her call to the police
on 16 October 2017.
Police Scotland’s Decision
Police Scotland upheld complaint 1, but did not uphold complaint 2.
We have found that Police Scotland handled both complaints to a reasonable standard. There is
no further action required of Police Scotland in this connection.
Police Bodies : Police ScotlandDownload