28 July 2021 | Complaint Reviews
Report - Police Scotland PIRC/00246/20
Our role is to review the way in which policing bodies handle complaints made about them. It is not to investigate the circumstances which led to the complaint or uphold allegations made. When carrying out a Complaint Handling Review (CHR) we consider a number of factors, including whether police carried out sufficient enquiries; their response was supported by the material information available and whether the police response was adequately reasoned.
See a Report Summary of the relevant CHR below. To comply with UK Government accessibility regulations we no longer publish documents in PDF form, so it’s currently not feasible for us to publish a full copy of the report.
The complaints in this case arose as a result of the applicant’s contact with Police Scotland between 2017 and 2019. We have reviewed the handling of four complaints, namely that:
- Police Scotland told the applicant nothing could be done about content posted on Facebook which related to him;
- the applicant was detained in custody over a weekend due to bail offences but was then released without charge;
- whilst being transported from prison to the police station, the applicant was handcuffed and required to walk upstairs whilst being unable to use his walking stick; and
- a police officer was uncivil towards the applicant.
Police Scotland’s Decision
Police Scotland did not uphold any of the applicant’s complaints.
We have found that Police Scotland handled complaints 2 and 4 to a reasonable standard, but not so complaints 1 and 3.
Consequently, we have made two recommendations to address the shortcomings in Police Scotland’s handling of the complaints. In summary, we have recommended that Police Scotland revisit complaints 1 and 3 and provide the applicant a further response.
Our recommendations should be implemented by Police Scotland within two months of the date of this report.
Police Bodies : Police Scotland