We publish as much information as we can about the work that we do. 

Here, you can find various documents and records relating to our investigations, Complaint Handling Reviews, publications, audits and business documents, such as our strategic and business plans, annual reports and policies. 

If you are looking for a specific document please select from the filters below and click 'filter results'.

If you know a specific Complaint Handling Review reference number, please enter it here. Please note, it must be entered in the following format, e.g.: PIRC/00642/16.