A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one complaint not handled to a reasonable standard by Police Scotland.
In PIRC/00099/20, the applicant made a complaint to Police Scotland after he was arrested in connection with a domestic incident. He complained that on the night of his arrest, he had tried to raise a counter allegation on at least four occasions, but this was never dealt with by officers.
The Review Team found that Police Scotland did not handle the applicant’s complaint to a reasonable standard and has recommended that Police Scotland carry out some further work and issue a further response to fully address his complaint.
The recommendation should be implemented by Police Scotland within two months.
