A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one complaint not handled to a reasonable standard by Police Scotland.

In PIRC/00099/20, the applicant made a complaint to Police Scotland after he was arrested in connection with a domestic incident.  He complained that on the night of his arrest, he had tried to raise a counter allegation on at least four occasions, but this was never dealt with by officers. 

The Review Team found that Police Scotland did not handle the applicant’s complaint to a reasonable standard and has recommended that Police Scotland carry out some further work and issue a further response to fully address his complaint. 

The recommendation should be implemented by Police Scotland within two months.

Read the full Executive Summary here.

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