The PIRC Business Plan for 2020-21 has been published, outlining the organisation’s four key priorities for the year.

Michelle Macleod, formerly Her Majesty’s Chief Inspector for the Inspectorate of Prosecution in Scotland, commenced her five-year term as Commissioner in August last year.

She has laid out PIRC’s strategic priorities for the year ahead:

  • 80% of all investigation reports are submitted to the referring body within 3 months of the start of the investigation.
  • 90% of all referrals are assessed and an investigation decision taken within 5 working days of receipt of relevant information.
  • 80% of Complaint Handling Reviews from receipt to conclusion completed within four months.
  • To demonstrate effective and efficient governance.

These priorities underpin our purpose to increase public confidence in policing through independent scrutiny of their actions and how they handle complaints by members of the public.

Commissioner Michelle Macleod said:

“The past few months have been extremely challenging and I would like to pay tribute to the hard work, adaptability and commitment of all our staff for quickly adjusting to working from home.
“In common with other organisations, the resulting lockdown caused by the Coronavirus pandemic meant we had to adapt our working practices, which has hugely impacted on how we operate.
“The fact we have managed to keep business going as normal is a testament to our professionalism and gives me confidence that we will tackle other challenges in the months ahead in same positive manner.
“We are currently revising our Business Continuity Plan to safely implement, when appropriate, a phased return to the office.”

To deliver and support our Strategic Priorities, the PIRC has developed a set of objectives and actions, including:

  • Invest in the PIRC trainee investigation programme to maximise the potential of the Trainee Investigators.
  • Improve communication with stakeholders and communities, taking account of their concerns, and raising awareness of our work and its impact.
  • Work closely with the Professional Standards Department of relevant policing bodies to promote continuous improvement in policing.
  • Set standards, produce guidance and share best practice to improve consistency for complainants.
  • Monitor best value and promote efficiency savings across the PIRC.
  • Publish regular media releases to highlight how Investigation and Review recommendations are improving policing and increasing public confidence.
  • Further develop our health and wellbeing strategy to support the welfare of staff.
  • Invest in training and development to ensure our staff have the right skills and opportunities to reach their potential.

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