09 April 2021
Seven CHRs published by the Review Team this week
Seven summarised reports have been published by the Review Team this week, addressing a total of 27 complaints about Police Scotland.
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24 March 2021
Robust guidance issued to police on complaint handling
Comprehensive new statutory guidance for handling complaints about the police in Scotland has been drawn up by the PIRC, bringing greater transparency, accountability and an increased focus on improvement.
The statutory guidance reflects a concerted effort by the PIRC and policing bodies to develop a more positive attitude to complaints. The aim is to promote and support a culture of continuous improvement through learning and development, resulting in more consistency in the handling of complaints by policing bodies in Scotland.
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03 March 2021
Ten Complaint Handling Reviews published by the Review team this week
Ten Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of 43 complaints about Police Scotland.
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30 October 2020
Three CHRs published by the Review Team
Three CHRs have been published by the Review Team this week, which examined a total of seven complaints made against Police Scotland.
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05 October 2020
Review Team publishes five CHR reports this week
Five CHRs have been published by the Review Team this week, which examined a total of 21 complaints made against Police Scotland.
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04 December 2019
Report concludes police right not to uphold complaint about officers who forced entry to flat
A Review report supports Police Scotland’s decision not to uphold a complaint made about officers who forced entry to a flat over concerns for the wellbeing of a man thought to be vulnerable.
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04 November 2019
Review Team finds 81% of complaints handled to a reasonable standard
In 11 Complaint Handling Reviews (CHRs) published by the Police Investigations & Review Commissioner (PIRC) today, Monday 4 November 2019, the Review Team found that 29 of 36 individual complaints were handled to a reasonable standard by Police Scotland.
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07 October 2019
Five of eight complaints not handled to a reasonable standard in today's Complaint Handling Reviews
In two complaint handling reviews (CHRs) published today, Monday 7 October 2019, the PIRC found that of eight individual complaints reviewed, three were handled to a reasonable standard by Police Scotland.
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16 September 2019
Review Team issues 9 actions to Police Scotland in CHRs published today
In three Complaint Handling Reviews (CHRS) published today, the Review Team found that of the 10 complaints, half were handled to a reasonable standard by Police Scotland.
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02 September 2019
Review Team issues six actions to Police Scotland in six complaint handling reviews published today
In six complaint handling reviews (CHRs) published today, Monday 2 September 2019, the PIRC found that of 16 individual complaints reviewed, 10 were handled to a reasonable standard by Police Scotland.
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