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News

  • 13 April 2021

    Two CHRs published by the Review team this week

    Two summarised reports have been published by the Review Team this week, addressing a total of four complaints about Police Scotland. Further action was recommended in relation to one of the four complaints, with one learning point also issued to Police Scotland. In...

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  • 13 April 2021

    Two CHRs published by the Review team this week

    Two summarised reports have been published by the Review Team this week, addressing a total of four complaints about Police Scotland.

    Read more
    • CHRs
    • Complaint Handling Review
    • Recommendations
    • learning point
  • 09 April 2021

    Seven CHRs published by the Review Team this week

    Seven summarised reports have been published by the Review Team this week, addressing a total of 27 complaints about Police Scotland.

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    • Reviews
    • Complaint Handling Review
    • Recommendations
    • learning points
  • 09 April 2021

    Review of police custody procedures following PIRC investigations

    A series of reports issued by the PIRC has led to a significant police review of how people are dealt with while in custody.

    Police Scotland has set up a special working group to examine what improvements are required to better observe prisoners while in police custody.

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    • Recommendations
    • Learning Point
    • Investigations
    • Reviews
  • 01 April 2021

    Ten CHRs published by the Review Team this week

    Ten summarised reports have been published by the Review Team this week, addressing a total of 31 complaints about Police Scotland.

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    • Reviews
    • Complaint Handling Review
    • Recommendations
  • 26 March 2021

    Review Team publishes one report this week

    The Review team has published one summarised report this week. They looked at one complaint after the applicant was arrested, charged, and subject of a report to the Procurator Fiscal (PF)

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    • Summarised Report
    • Reviews
  • 24 March 2021

    Robust guidance issued to police on complaint handling

    Comprehensive new statutory guidance for handling complaints about the police in Scotland has been drawn up by the PIRC, bringing greater transparency, accountability and an increased focus on improvement.

    The statutory guidance reflects a concerted effort by the PIRC and policing bodies to develop a more positive attitude to complaints. The aim is to promote and support a culture of continuous improvement through learning and development, resulting in more consistency in the handling of complaints by policing bodies in Scotland.

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  • 03 March 2021

    Ten Complaint Handling Reviews published by the Review team this week

    Ten Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of 43 complaints about Police Scotland.

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    • Complaint Handling Review
    • Recommendations
    • Reconsideration Directions
  • 16 February 2021

    Review Team addresses two complaints in CHR issued this week

    A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one of two complaints not handled to a reasonable standard by Police Scotland.

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    • Complaint Handling Review
    • Complaints
    • Recommendations
  • 30 December 2020

    Five CHRs published by the Review Team

    Five Complaint Handling Reviews (CHRs) have been published by the Review team this week, which addressed a total of 17 complaints about Police Scotland.

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    • Reviews
    • Recommendations
    • Reconsideration Directions
  • 21 December 2020

    Three CHRs published by the Review Team this week

    Three Complaint Handling Reviews (CHRs) have been published by the Review team this week, which addressed a number of complaints made against Police Scotland.

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    • Complaint Handling Review
    • Learning Point
    • Recommendations
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