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  • 30 December 2020

    Five CHRs published by the Review Team

    Five Complaint Handling Reviews (CHRs) have been published by the Review team this week, which addressed a total of 17 complaints about Police Scotland. In PIRC/00504/19, the seven complaints in this case arose after the applicant threatened to jump off a bridge and...

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  • 30 December 2020

    Five CHRs published by the Review Team

    Five Complaint Handling Reviews (CHRs) have been published by the Review team this week, which addressed a total of 17 complaints about Police Scotland.

    Read more
    • Reviews
    • Recommendations
    • Reconsideration Directions
  • 04 November 2019

    Review Team finds 81% of complaints handled to a reasonable standard

    In 11 Complaint Handling Reviews (CHRs) published by the Police Investigations & Review Commissioner (PIRC) today, Monday 4 November 2019, the Review Team found that 29 of 36 individual complaints were handled to a reasonable standard by Police Scotland. 

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    • CHR
    • Reviews
    • Complaint Handling Review
  • 02 September 2019

    Review Team issues six actions to Police Scotland in six complaint handling reviews published today

    In six complaint handling reviews (CHRs) published today, Monday 2 September 2019, the PIRC found that of 16 individual complaints reviewed, 10 were handled to a reasonable standard by Police Scotland. 

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    • CHR
    • Reviews
    • Complaint Handling Review
  • 26 August 2019

    Review Team issues 12 actions to Police Scotland in two complaint handling reviews published today

    In two complaint handling reviews (CHRs) published today, Monday 26 August 2019, the PIRC found that of 13 individual complaints reviewed, seven were not handled to a reasonable standard by Police Scotland. 

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    • CHR
    • Reviews
    • Complaint Handling Review
  • 05 August 2019

    Review team finds almost half of complaints handled to a reasonable standard

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    • CHR
    • Complaint Handling Review
    • Reviews
    • Recommendations
  • 29 July 2019

    Review Team finds 16 of 20 complaints handled to a reasonable standard

    In six complaint handling reviews (CHRs) published today, Monday 29 July 2019, the PIRC found that of 20 individual complaints reviewed, 16 were handled to a reasonable standard by Police Scotland. 

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    • CHR
    • Complaint Handling Review
    • Reviews
    • Recommendations
  • 20 May 2019

    Review Team finds 52% of complaints not handled to a reasonable standard in today's Complaint Handling Reviews

    Seven complaint handling reviews (CHRs) published today by the Police Investigations & Review Commissioner (PIRC) found that of 27 complaints reviewed, 13 (48%) were handled to a reasonable standard by Police Scotland while 14 (52%) were not. 

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    • Reviews
    • Complaint Handling Review
  • 14 August 2017

    SPA directed to reconsider complaints against senior officers of Police Scotland

    The Police Investigations & Review Commissioner (PIRC) has directed the Scottish Police Authority (SPA) to reconsider complaints against senior officers of Police Scotland.

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    • Police Scotland
    • Chief Constable
  • 24 April 2017

    Commissioner issues reconsideration directions to police following review of complaints involving woman with mental health issues

    The Police Investigations & Review Commissioner (PIRC) has directed Police Scotland to reconsider 5 complaints from the husband of a woman with mental health issues following an investigation by Police Scotland into a serious crime reported by her.

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  • 04 April 2017

    Commissioner directs police to make 12 recommendations following review of complaints from man with mental health issues

    The Police Investigations & Review Commissioner (PIRC) has issued 12 recommendations in a complaint handling review (CHR) published today.

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