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News

  • 29 June 2022

    PIRC revise Statutory Guidance for police complaint handling

    Revised statutory guidance for handling complaints about the police in Scotland has been issued by the PIRC. The statutory guidance sets out the guiding principles of effective and efficient complaint handling arrangements, provides practical advice to police complai...

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  • 29 June 2022

    PIRC revise Statutory Guidance for police complaint handling

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  • 24 May 2022

    Public consultation begins

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  • 16 December 2021

    Annual Report 2020-21: Continuing to foster more of a learning culture within policing

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  • 13 April 2021

    Two CHRs published by the Review team this week

    Two summarised reports have been published by the Review Team this week, addressing a total of four complaints about Police Scotland.

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    • CHRs
    • Complaint Handling Review
    • Recommendations
    • learning point
  • 09 April 2021

    Seven CHRs published by the Review Team this week

    Seven summarised reports have been published by the Review Team this week, addressing a total of 27 complaints about Police Scotland.

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    • Reviews
    • Complaint Handling Review
    • Recommendations
    • learning points
  • 09 April 2021

    Review of police custody procedures following PIRC investigations

    A series of reports issued by the PIRC has led to a significant police review of how people are dealt with while in custody.

    Police Scotland has set up a special working group to examine what improvements are required to better observe prisoners while in police custody.

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    • Recommendations
    • Learning Point
    • Investigations
    • Reviews
  • 01 April 2021

    Ten CHRs published by the Review Team this week

    Ten summarised reports have been published by the Review Team this week, addressing a total of 31 complaints about Police Scotland.

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    • Reviews
    • Complaint Handling Review
    • Recommendations
  • 24 March 2021

    Robust guidance issued to police on complaint handling

    Comprehensive new statutory guidance for handling complaints about the police in Scotland has been drawn up by the PIRC, bringing greater transparency, accountability and an increased focus on improvement.

    The statutory guidance reflects a concerted effort by the PIRC and policing bodies to develop a more positive attitude to complaints. The aim is to promote and support a culture of continuous improvement through learning and development, resulting in more consistency in the handling of complaints by policing bodies in Scotland.

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  • 18 March 2021

    Two Complaint Handling Reviews published this week

    Two Complaint Handling Reviews have been published by the review team this week, addressing a total of eight complaints about Police Scotland.

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  • 03 March 2021

    Ten Complaint Handling Reviews published by the Review team this week

    Ten Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of 43 complaints about Police Scotland.

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    • Complaint Handling Review
    • Recommendations
    • Reconsideration Directions
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