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News

  • 16 February 2021

    Review Team addresses two complaints in CHR issued this week

    A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one of two complaints not handled to a reasonable standard by Police Scotland. In PIRC/00385/20, two complaints arose as a result of an ongoing neighbour dispute. In their CHR, the Re...

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  • 16 February 2021

    Review Team addresses two complaints in CHR issued this week

    A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one of two complaints not handled to a reasonable standard by Police Scotland.

    Read more
    • Complaint Handling Review
    • Complaints
    • Recommendations
  • 30 December 2020

    Five CHRs published by the Review Team

    Five Complaint Handling Reviews (CHRs) have been published by the Review team this week, which addressed a total of 17 complaints about Police Scotland.

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    • Reviews
    • Recommendations
    • Reconsideration Directions
  • 21 December 2020

    Three CHRs published by the Review Team this week

    Three Complaint Handling Reviews (CHRs) have been published by the Review team this week, which addressed a number of complaints made against Police Scotland.

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    • Complaint Handling Review
    • Learning Point
    • Recommendations
  • 09 December 2020

    Four CHR reports published this week

    Four CHRs have been published by the Review team this week, which addressed a total of 10 complaints made against Police Scotland.

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    • Complaint Handling Review
    • Recommendations
  • 30 October 2020

    Three CHRs published by the Review Team

    Three CHRs have been published by the Review Team this week, which examined a total of seven complaints made against Police Scotland.

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    • Complaint Handling Review
    • CHRs
  • 27 October 2020

    Learning Point Issue 17 out now

    Issue 17 of Learning Point, our best practice bulletin, is now available from the PIRC website.

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    • Learning Point
    • Best practice
    • conflict of interest
    • serious injury following police contact
  • 05 October 2020

    Review Team publishes five CHR reports this week

    Five CHRs have been published by the Review Team this week, which examined a total of 21 complaints made against Police Scotland.

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    • Complaint Handling Review
    • CHRs
    • Report
  • 04 August 2020

    SIX Complaint Handling Review (CHR) reports published this week

    Six CHRs have been published by the Review Team this week, with just under half the complaints reasonably handled by police.

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    • Report
    • Complaint Handling Review
    • CHR
    • Recommendations
  • 05 March 2020

    Review Team publishes 12 reports this week, with the majority of complaints handled reasonably by police

    The PIRC Review Team has published 12 Complaint Handling Review (CHR) reports this week, which found that a majority of complaints dealt with by police were reasonably handled.

    In seven of the cases Police Scotland provided an appropriate response to the complainers, while in the other five a number of complaints were not reasonably handled.

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    • Complaint Handling Review
    • Reviews
  • 11 February 2020

    Review Team publishes two reports

    The Review Team has published two Complaint Handling Review (CHR) reports this week, with the majority of complaints handled to a reasonable standard by police.

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    • Complaint Handling Review
    • Recommendations
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