PIRC - Police Investigations & Review Commissioner
  • Contact
  • Log out
  • Log in
  • Home
  • About Us
  • Investigations
  • Complaint Handling Reviews
  • News
  • Publications
  • For Police
  • Your Feedback

News

  • 13 April 2021

    Two CHRs published by the Review team this week

    Two summarised reports have been published by the Review Team this week, addressing a total of four complaints about Police Scotland. Further action was recommended in relation to one of the four complaints, with one learning point also issued to Police Scotland. In...

    Read more

Search the news archive

  • 13 April 2021

    Two CHRs published by the Review team this week

    Two summarised reports have been published by the Review Team this week, addressing a total of four complaints about Police Scotland.

    Read more
    • CHRs
    • Complaint Handling Review
    • Recommendations
    • learning point
  • 09 April 2021

    Seven CHRs published by the Review Team this week

    Seven summarised reports have been published by the Review Team this week, addressing a total of 27 complaints about Police Scotland.

    Read more
    • Reviews
    • Complaint Handling Review
    • Recommendations
    • learning points
  • 09 April 2021

    Review of police custody procedures following PIRC investigations

    A series of reports issued by the PIRC has led to a significant police review of how people are dealt with while in custody.

    Police Scotland has set up a special working group to examine what improvements are required to better observe prisoners while in police custody.

    Read more
    • Recommendations
    • Learning Point
    • Investigations
    • Reviews
  • 01 April 2021

    Ten CHRs published by the Review Team this week

    Ten summarised reports have been published by the Review Team this week, addressing a total of 31 complaints about Police Scotland.

    Read more
    • Reviews
    • Complaint Handling Review
    • Recommendations
  • 24 March 2021

    Robust guidance issued to police on complaint handling

    Comprehensive new statutory guidance for handling complaints about the police in Scotland has been drawn up by the PIRC, bringing greater transparency, accountability and an increased focus on improvement.

    The statutory guidance reflects a concerted effort by the PIRC and policing bodies to develop a more positive attitude to complaints. The aim is to promote and support a culture of continuous improvement through learning and development, resulting in more consistency in the handling of complaints by policing bodies in Scotland.

    Read more
  • 18 March 2021

    Two Complaint Handling Reviews published this week

    Two Complaint Handling Reviews have been published by the review team this week, addressing a total of eight complaints about Police Scotland.

    Read more
  • 03 March 2021

    Ten Complaint Handling Reviews published by the Review team this week

    Ten Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of 43 complaints about Police Scotland.

    Read more
    • Complaint Handling Review
    • Recommendations
    • Reconsideration Directions
  • 23 February 2021

    Review Team issues one recommendation to Police Scotland this week

    A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one complaint not handled to a reasonable standard by Police Scotland.

    Read more
    • Complaint Handling Review
    • CHR
    • Recommendations
  • 16 February 2021

    Review Team addresses two complaints in CHR issued this week

    A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one of two complaints not handled to a reasonable standard by Police Scotland.

    Read more
    • Complaint Handling Review
    • Complaints
    • Recommendations
  • 03 February 2021

    Four Complaint Handling Reviews published by the Review team this week

    Four Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of 15 complaints.  One of the complaints relates to the Ministry of Defence Police, the other 14 are in relation to Police Scotland.  We found that 11 of the 15 complaints had been handled to a reasonable standard and issued seven recommendations to address identified shortcomings. 

    Read more
    • CHRs
    • Complaint Handling Review
    • Recommendations
  • 1
  • 2
  • ...
  • 14
  • Next

  • Image description goes here

    Press centre

    Go to press centre

Police Investigations &
Review Commissioner

  • Police Investigations & Review Commissioner
    PO Box 20337
    Hamilton
    ML3 3BQ

Make an Enquiry

  • EMAIL: enquiries@pirc.gov.scot
  • CALL: 01698 542 900
  •  
    We have adjusted our working practices in line with Scottish Government guidelines during the Coronavirus (COVID-19) pandemic. Information about the changes to our services and contact details at this time are available here. Thank you for your understanding and patience during these unprecedented times. 

    All enquiries should continue to be emailed, in the first instance, to enquiries@pirc.gov.scot

Useful Information

  • Accessibility statement
  • Contact
  • Copyright & Disclaimer
  • Freedom of Information & Data Protection
  • Privacy & Cookies
Vacancies Media Room Follow Us
living wage
Disability Confident
flexible working
© 2021 Police Investigations & Review Commissioner (PIRC)