News

Two summarised reports have been published by the Review Team this week, addressing a total of four complaints about Police Scotland.

• CHRs
• Complaint Handling Review
• Recommendations
• learning point

Seven summarised reports have been published by the Review Team this week, addressing a total of 27 complaints about Police Scotland.

• Reviews
• Complaint Handling Review
• Recommendations
• learning points

A series of reports issued by the PIRC has led to a significant police review of how people are dealt with while in custody.

Police Scotland has set up a special working group to examine what improvements are required to better observe prisoners while in police custody.

• Recommendations
• Learning Point
• Investigations
• Reviews

Ten summarised reports have been published by the Review Team this week, addressing a total of 31 complaints about Police Scotland.

• Reviews
• Complaint Handling Review
• Recommendations

Comprehensive new statutory guidance for handling complaints about the police in Scotland has been drawn up by the PIRC, bringing greater transparency, accountability and an increased focus on improvement.

The statutory guidance reflects a concerted effort by the PIRC and policing bodies to develop a more positive attitude to complaints. The aim is to promote and support a culture of continuous improvement through learning and development, resulting in more consistency in the handling of complaints by policing bodies in Scotland.

Two Complaint Handling Reviews have been published by the review team this week, addressing a total of eight complaints about Police Scotland.

Ten Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of 43 complaints about Police Scotland.

• Complaint Handling Review
• Recommendations
• Reconsideration Directions

A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one complaint not handled to a reasonable standard by Police Scotland.

• Complaint Handling Review
• CHR
• Recommendations

A Complaint Handling Review (CHR) published by the PIRC Review Team this week found one of two complaints not handled to a reasonable standard by Police Scotland.

• Complaint Handling Review
• Complaints
• Recommendations

Four Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of 15 complaints.  One of the complaints relates to the Ministry of Defence Police, the other 14 are in relation to Police Scotland.  We found that 11 of the 15 complaints had been handled to a reasonable standard and issued seven recommendations to address identified shortcomings. 

• CHRs
• Complaint Handling Review
• Recommendations