News

Four Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of 15 complaints.  One of the complaints relates to the Ministry of Defence Police, the other 14 are in relation to Police Scotland.  We found that 11 of the 15 complaints had been handled to a reasonable standard and issued seven recommendations to address identified shortcomings. 

• CHRs
• Complaint Handling Review
• Recommendations

Five Complaint Handling Reviews (CHRs) have been published by the Review team this week, addressing a total of nine complaints about Police Scotland.

• CHRs
• Complaint Handling Review
• Recommendations

A Complaint Handling Review published by the PIRC Review Team this week found three of five complaints not handled to a reasonable standard by Police Scotland. 

• CHRs
• Complaint Handling Review
• Recommendations

One CHR has been published by the Review team this week, which addressed eight complaints made against Police Scotland.

• Reviews
• Complaint Handling Review
• Recommendations

Five Complaint Handling Reviews (CHRs) have been published by the Review team this week, which addressed a total of 17 complaints about Police Scotland.

• Reviews
• Recommendations
• Reconsideration Directions

Three Complaint Handling Reviews (CHRs) have been published by the Review team this week, which addressed a number of complaints made against Police Scotland.

• Complaint Handling Review
• Learning Point
• Recommendations

Four CHRs have been published by the Review team this week, which addressed a total of 10 complaints made against Police Scotland.

• Complaint Handling Review
• Recommendations

Two CHRs have been published by the Review team this week, examining Police Scotland's handling of nine complaints made against them.

• CHR

Two CHRs have been published by the Review team this week, examining Police Scotland's handling of four complaints made against them.

• CHR

The PIRC Annual Report and Accounts has highlighted a culture of learning and development as key to improving confidence in policing in Scotland.

The report, published today, also points to more constructive engagement with policing bodies.

• Annual Report
• Learning
• Investigations
• Reviews
• Michelle Macleod