Historic Reviews | Complaint Handling Reviews | Police Investigations & Review Commissioner (PIRC)

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To apply for a Complaint Handling Review, you can fill in the form below or apply online.

Download a Complaint Handling Review application form here.

We also ask everyone who applies for a complaint handling review to complete an Equality and Diversity Monitoring form. We use the information you give us to help identify trends in complaints about the police and to monitor and improve our services. Please note, completion of the Equality and Diversity Monitoring form is optional.

Download an Equality and Diversity Monitoring form here.

Please note:

You must fully complete your Complaint Handling Review application. Incomplete forms will not be accepted.

If you fill in the online Complaint Handling Review form, you can only work on one form at a time.

If you choose to download the form(s), you can fill it in and attach it to an email or you can print and post it to us.

If neither of these options are suitable, please contact us and we will post or email an application pack to you.

You may provide supplementary information with your completed application form.

For further details of how we use your information please see our Privacy Notice.

If you would like to know more about our role or powers, please explore the complaint handling reviews section.

You can find our contact details at the bottom of this page.

Have you made your complaint to the police organisation?

Have you complained to the relevant police body?

Yes No Please provide a value for Have you complained to the relevant police body?

Title

First Name

Please enter your first name

Last Name

Please enter your last name

Your Details

Date of Birth

Year *

Please enter what year you were born

Daytime phone number

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Mobile number

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Email Address *

Please enter your email address

Postcode

Enter Postcode Here *

Please enter your postcode

Address Autofill

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How would you prefer us to contact you?

How would you like the PIRC to correspond with you, please select below.

Email By letter to you Through your personal representative Please provide a value for How would you like the PIRC to correspond with you, please select below.

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Personal Representative Details

Full name

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Phone Number

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Email Address

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Address

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I agree to you sharing information about my case with my representative named above

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Your complaint(s)

Important: if these instructions are not followed, your form may not be accepted

When listing your complaint(s), please remember that we cannot:

review a complaint that has not previously been made to the police
review a complaint where you received a response from the police more than three months ago (unless there are exceptional circumstances)
review a criminal allegation about a police officer or civilian member of staff
review complaints from individuals about the terms and conditions of their service with the police
order the payment of compensation or other financial penalty

In the boxes below, please describe the first complaint you would like us to review. For each additional complaint, please add a new box by clicking on the “Add another complaint” button below.

You must describe each complaint clearly and tell us why you are unhappy with the way each complaint was dealt with by the police.

Please state your first complaint

Please provide a value for Please state your first complaint

Please state why you are unhappy with how this complaint was handled by the police:

Please provide a value for Please state why you are unhappy with how this complaint was handled by the police:

Please state your second complaint

Please provide a value for Please state your second complaint

Please state why you are unhappy with how this complaint was handled by the police:

Please provide a value for Please state why you are unhappy with how this complaint was handled by the police:

Please state your third complaint

Please provide a value for Please state your third complaint

Please state why you are unhappy with how this complaint was handled by the police:

Please provide a value for Please state why you are unhappy with how this complaint was handled by the police:

Please describe what you hope or expect to achieve from the review of your complaint(s):

Please provide a value for Please describe what you hope or expect to achieve from the review of your complaint(s):

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Your Experience

Equality

The Equality Act 2010 states that people must not be treated differently because of a protected characteristic.

Protected characteristics are:

age
disability
gender reassignment
marriage and civil partnership
pregnancy and maternity
race
religion or belief
sex, and
sexual orientation.

Do you feel that you were treated differently by the police body due to a protected characteristic? *

Yes No Please tell us if you feel you were treated differently

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Authorisation

Please read carefully.

Before you submit this form:

Please make sure that you have detailed all the complaints that you would like the PIRC to review.

If you want to attach any relevant documents please do so below. If you want to send us any documents by post please send to : Police Investigations & Review Commissioner, Hamilton House, Hamilton Business Park, Caird Park, Hamilton, ML3 0QA

File Upload Please upload your first file here

File 2 Add another optional file here

File 3 Add another optional file here

File 4 Add another optional file here

File 5 Add another optional file here

File 6 Add another optional file here

Please check tick box to allow the Pirc to deal with your complaint

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Applying for a Complaint Handling Review

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